What a delivery order divides into
The Split
The customer carries the largest share; the business pays a small fee; the courier is paid first out of the service charge; and the Local Host and the Ward divide what is left.
The transaction
$55
What the customer is charged$74.29
Who receives it$74.29
The same order on an incumbent$83.06
Who runs the railsIndependent
The order
8.725%
22%
The courier is paid 75% of it.
How it divides
Processor2.9% + 30¢
Stripe and Square publish 2.9% + 30¢ for online payments. Adyen publishes $0.13 + interchange + scheme fees + 0.60% — the modeled figure adds typical US card-not-present interchange and scheme fees to that markup.
5% · $2.75
Where it goes
The customer pays
- Food
- —
- Sales tax
- —
- Service charge
- —
- Processing
- —
- Total
- —
And it is owed to
- Business — food less the fee, plus tax
- —
- fee withheld
- —
- Courier
- —
- The Ward — out of which the neighborhood’s Local Host is paid
- —
- Processor — at cost
- —
- Accounted for
- —
The same order elsewhere
The rules
Menu prices match in-store
Matching the counter price is one of the rules of selling here.
Tips are the courier’s, entire
Not split, matched against a wage floor, or counted toward anyone else’s share.
Processing is a pass-through
What is charged must be what is paid.
The Local Host is paid from the platform’s own share
A division of what the platform already collects.